Accessibility Statement for the National Police Air Service website
This accessibility statement applies to this website, www.npas.police.uk and any of the content contained within this site.
This website is run by the National Police Air Service, with support from the West Yorkshire Police Digital Development Team and partner external developers.
We want as many people as possible to be able to use this website.
This means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible.
- Most older PDF documents are not fully accessible to screen reader software
- The base names featured on our base map is not accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email [email protected]
- Write to:
National Police Air Service
c/o West Yorkshire Police
PO Box 9
We will consider your request and get back to you in 10 working days, or sooner.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, contact [email protected]
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
The National Police Air Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
- Some PDF documents are not fully accessible to screen reader software
- The NPAS bases map is not accessible with ALT tag alone
- The 360 degree viewer of inside a helicopter/hanger may not be fully accessible
- The 360 degree viewer of inside a helicopter/hanger uses an iFrame
If any of these problems stop you getting the information or service you need from our site, please contact us at [email protected]
Non-compliance with the accessibility regulations
The following issues were identified as requiring action in a Website Accessibility Report by the Government Digital Service (October 2022). These issues were rectified by 16 January 2023.
- There is poor colour contrast when the mouse hovers over links in the banner at the top of the page.
- The keyboard focus on the All our social media sites has poor colour contrast.
- The magnifying glass in the banner is not accessible using a keyboard.
- At 200% zoom, or more, the magnifying glass and menu buttons are not accessible using the keyboard.
- The keyboard tabs onto the cookie banner last.
- Screen readers must be able to tell users if a list is present and how many items are in the list.
- Incorrect use of ARIA attributes on magnifying glass in banner and icon used to open links.
- Poor colour contrast, missing page title, no tags and no alternative text for images on minutes from meeting number 37.
- Accessibility Statement required updating with mandatory wording and issues above, plus made available on every web page, for example in a static header or footer.
There are currently no issues which fall under the disproportionate burden criteria.
Content that's not within the scope of the accessibility regulations
There is currently no content that is not within the scope of the accessibility regulations.
What we are doing to improve accessibility
The National Police Air Service relies on support offered by the Digital Development Team at West Yorkshire Police. The West Yorkshire Police Digital Development Team is responsible for managing the West Yorkshire Police website and Content Management System - alongside supporting the Force's website's content authors, along with other duties.
The auditing of the pages of this site is a continual ongoing process by NPAS in conjunction with the support of the West Yorkshire Police Digital Development Team, and issues identified by both the automated tests, listed above, alongside the manual content checks, will be addressed as resources / funding allows.
NPAS is keen for the site to be as accessible as possible, however, resources for the development of the site, and any paid-for fixes that may be required by external suppliers, may be limited / delayed due to restricted funding for website development work.
Any changes / fixes that can be done manually, without the need for external suppliers, or funding, will be done so as staffing and resources allow, allowing for any prior operational policing commitments.
This section documents when we have been able to resolve known issues with the website :
23rd December 2020
Missing 'form control labels' on the following text entry boxes / form fields :
- The homepage 'Get started' search field
- The site-wide top menu drop-down search tool
The above issues were resolved and a system update released on Wednesday 23rd December 2020. We re-tested the sections of the site, listed above, with the Wave Accessibility tool, and the form search field errors previously identified are no longer flagged.
6th October 2022
Following a Website Accessibility Report by the Government Digital Service, suggesting a number of changes to this website, the following additional text was added to this page and this statement was amended.
- West Yorkshire Police is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We are addressing the additional issues raised by the aforementioned report by the end of January 2023, in partnership with our website developers.
16th January 2023
The colour contrast when the mouse hovers over links in the banner at the top of the page, and on the social media buttons, was changed to be much clearer, changing to white and underlined.
The magnifying glass icon was made accessible via keyboard and made visible at 200% zoom.
Amendments were made to enable tabbing onto the cookie banner with the keyboard first.
Amendments were made to tell users of a list, and number of items in the list and correct use of ARIA attributes was checked.
PDF documents were changed to Word and each document was checked against the accessibility checker. Alternative text and headings were inserted.
The Accessibility Statement was updated and made available on every web page.
Preparation of this accessibility statement
This statement was prepared on 6 October 2020. It was last reviewed on 5 January 2023.
This website will next be tested in January 2023. The test will be carried out by the West Yorkshire Police Digital Development Team.
We test this website using the following methods :
- the Deque Axe Digital Accessibility Tool
- the WAVE Web Accessibility Evaluation Tool
- the Google Lighthouse system
- manual user testing and page content reviews
The team manually test a number of pages in order to cover the different content types / page layouts used within the website.
Last updated : 16 January 2023